Responsible Cleaning and Support Services Provider

To order a service from us through the website, you need to select your service, complete your cleaning enquiry in minutes and send. A completed enquiry gets to us immediately.

After this you will get a confirmation receipt indicating that your enquiry has been received.

Alternatively,

Book A Free Site SURVEY

If you need help deciding cleaning provision your business needs. A visit will help us understand your requirements and also put us in a strong position to offer you a tailored and more cost-effective.

OR

Call us to discuss your requirements on: 020 329 13 729

All enquiries, regardless of size receive prompt attention.

We aim to start as quickly as possible, though this will obviously depend on the nature of the work. Once we receive your enquiry, we will begin making plans immediately in accordance with when and how you would like us to start.

Please Note – All accepted quotes will require a signature of approval, and then a site visit. If there are days that no one will be available to discuss the cleaning start-up details, please let us know so that we can arrange a day that will be more convenient for you.

Stainlesscleans delivers your cleaning services in a way that ensures your workplace is hygienically clean and safe. Here is the procedure that we follow:

1. We start by getting to fully understand your needs, your premises layout and equipment types.
2. We identify all high priority cleaning and hygiene areas and items within the premises.
3. A complete list is developed chronologically that connects all areas, sections and equipment within the premises.
4. This is followed by a tailored cleaning plan that ensures your expectations and required standards are meant.
5. Developed alongside the cleaning plan is a cleaning quality control designed based on client’s requirements and workplace layout.
6. Next, an integrated cleaning system is created – [a combination of both tailored cleaning plan and customized quality control system] and now ready to go. This consistently drives the cleaning.
7. The cleaning team receives a personalized induction based on the integrated cleaning system and client expectations.
8. We ensure your cleaning team is permanent, reliable and fully supported.
9. Cleaning team members undergo further relevant training, assessments and on-going supervision.
10. The cleaning quality control once launched - runs side by side the cleaning. It’s transparent and everyone is carried along.

We take your right to privacy and online security very seriously. Therefore, all information that we receive from you is treated with the strictest of confidence. We comply fully with the Data Protection Act which states that your details are:

Fairly and lawfully processed 
Processed for limited purposes
Adequate, relevant and not excessive
Accurate and up to date
Not kept for longer than is necessary
Processed in line with your rights secure 

Below is a list of some of the policies that guide our day to day operations

• Health and Safety
• Equal Opportunity
• Environmental Policy
• Quality Management Policy
• Corporate Social Responsibility Policy

We know how frustrating it can be to experience a poor service. Our valued customers are supported by tried and tested quality control systems and a dedicated account supervising team.

Businesses using Stainlesscleans know that getting in touch with us is really easy and quick.

Our directors are very much part of your support team and they are never far away.

Switching to Stainlesscleans is straightforward. We work with you practically every step of the way to make it easy and simple. Whatever your circumstances, as long as your business is within the sector and catchment area we cover, our dedicated team will work with you to ensure any disruptions are as small as possible.

Whether you are

• A new business
• An existing business that is changing cleaning provider
• A business that has just moved location
• Are moving from in-house cleaning to contract cleaning

Stainlesscleans can help you get started. Simply tell us how you want us to start supporting your business.

Q - What differentiates Stainlesscleans from other companies?

A – All our services are powered by Stainlesscleans 4-STEP impact hygiene system designed to help businesses maintain a Top Hygiene Status all year around, so that customers and staff can trust them and stay loyal.

Q - What are the benefits of using Stainlesscleans?

A – Use Stainlesscleans and your immediate benefits would include:

• Massive reduction in the costly effect of germs and improve productivity
• Easily demonstrate your hygiene commitments and build trust with stakeholders
• Create a quick, easy and near zero cost path to improving brand reputation
• Reduce operating costs and ensure every pound you spend on hygiene delivers the highest returns

Q - Do you supply cleaning products/consumable items?

A – It depends entirely on our clients. Clients may prefer to supply or be in charge of which cleaning products are used within their premises. We can supply cleaning products at a competitive price.

Q - Do you have standard policies?

A – Our standard policies include

• Health and Safety
• Equal Opportunity
• Environmental Policy
• Quality Management Policy
• Corporate Social Responsibility Policy

Q - Are your services insured?

A - Yes, we are adequately insured for both Employer and Public Liability to carry out cleaning services in your business premises.

Q - What price do you charge?

A – Our clients are guaranteed value for money. We appreciate the fact that all businesses and their requirements are never the same. Cleaning cost depends on the job type and client’s requests. For more information on pricing, please visit Pricing and Concessions

Q - What would a quoted price include?

A – Quoted price would cover

• Cleaning operatives, who are employed fully by us
• Holiday
• Supervision
• Quality management and job administration

Q - How do I find the correct cleaning service for my business?

A - You have a couple of very simple options:

• Click the SERVICES link on the home page main menu
• Click on the ‘We’ll…..’’ boxes in the middle of the home page through to your desired service
• Click on the - Submit A Quick ENQUIRY link on the home page landing area
• CALL: 020 329 13 729 If you can't find the services that meet your requirements

Q - What payment methods do you accept?

A - We accept BACS transfer and cheque payments only.

Q - Which areas do you cover in the UK? 

A - We are happy to offer our cleaning services to businesses in the City of London, the East End, West End, and all across London. We are currently not covering areas outside these locations.

Q - What is the minimum supply order?

A – This depends on the industry. Whether is just one cleaner, housekeeper or kitchen porter, we’re happy to fulfil your order FAST.

Our contract cleaning offers a minimum order requirement per week as follows:

• Catering and Hospitality – 4 Hours x 4 to 7 days
• Offices and General Workplace – 4 Hours x 5 to 7 days
• Front of House – 4 Hours x 5 to 7 days

Q - Do you charge businesses for sending enquiries?

A – No! All enquiries and quotations are completely FREE.

Q - How do I book for a SITE SURVEY and what will it cost me?

A - Use Book A Free Site Survey from the landing area on the home page OR give us a quick call and one of our field consultants will be in your premises in no time, absolutely FREE OF CHARGE.

Q - How do I review my service?

A - We’re glad to review client’s cleaning services should they change their mind about current service levels, delivery dates or changes in premises. Give us a call. You will get 100% support.

Q - How does Stainlesscleans reward system work? 

A - Right from the very start, we offer start up discounts, special offers and many more concessions to customers. We value customer loyalty and go the extra mile to show it - That You Are Special To Us.

Q - Can I plan future or multi sites cleaning with Stainlesscleans?

A - Yes you can. Simply let us know and we’re glad to support your business growth. Early consultation and planning save money and time. Talk to us on time!

Q - How do you ensure quality of work?

A – From recruitment, selection to training of staff to a high standard in order to deliver top quality work forms a major part of our quality control system. In addition, we run a stringent quality control system that is honest and transparent.

Q - How do I contact you?

A - We keep in touch with clients by e-mail, telephone, in writing and in person through regular site visits.